B2B telemarketing and telesales outsource evaluation and recommendations
You shouldn’t have to spend a ton of effort or time or money finding the right outsourced BtoB telemarketing service bureau. But you should invest in a resource who knows who’s good and who’s not in BtoB call centers … me.
Rather than simply dropping a list of contacts on you, I first research what you have in mind ... your circumstances, requirements, preferences, and budget. Then, we consider these crucial aspects:
Forecast to staff NOT staff to forecast
Not more than 30% temps
Focus: campaigns or opportunity development
Labor market, education, and turnover
Experience with your prospect and customer profiles
Business v. consumer practices and metrics
Compatible technology
Remote monitoring worldwide
Their reps must understand and be understandable
I make honest recommendations and provide evaluation guidelines so you can make a wise, defensible choice.
If you need, I’ll also help you write the RFP and participate in your due-diligence prior to selection. Much better than signing up with an outfit who looks pretty but can’t conduct the kind of calls that you, yourself, would accept. 800 373-3966
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