Business To Business By Phone
homecontactclient listlinks Hello! I'm Michael A. Brown in Austin, Texas USA, the Business to Business By Phone Expert
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Crain's BtoB magazine Who's Who in B-to-B 2006. "Brown has been helping business marketers find, land and keep customers for almost 20 years." 1-800-373-3966
B2B telemarketing and telesales outsource evaluation and recommendations


You shouldn’t have to spend a ton of effort or time or money finding the right outsourced BtoB telemarketing service bureau. But you should invest in a resource who knows who’s good and who’s not in BtoB call centers … me.

Rather than simply dropping a list of contacts on you, I first research what you have in mind ... your circumstances, requirements, preferences, and budget. Then, we consider these crucial aspects:

Forecast to staff NOT staff to forecast
Not more than 30% temps
Focus: campaigns or opportunity development
Labor market, education, and turnover
Experience with your prospect and customer profiles
Business v. consumer practices and metrics
Compatible technology
Remote monitoring worldwide
Their reps must understand and be understandable

I make honest recommendations and provide evaluation guidelines so you can make a wise, defensible choice.

If you need, I’ll also help you write the RFP and participate in your due-diligence prior to selection. Much better than signing up with an outfit who looks pretty but can’t conduct the kind of calls that you, yourself, would accept. 800 373-3966

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CONTACT US

Your independent, top-flight business telemarketing \ telesales consultant and trainer is right here! Call 800-373-3966 or

e-mail michael@michaelabrown.net


My services include:


Telemarketing and telesales consulting, B2B, BtoB

Telemarketing and telesales training, B-to-B, B to B

Telemarketing and telesales campaign design and implementation, BtoB, B2B

Telemarketing and telesales recruiting and hiring assistance for in-house, BtoB, B2B

Telemarketing and telesales outsource evaluation and recommendations, B2B, BtoB

Telemarketing and telesales script and call guide development, B-to-B, B to B

Telemarketing and telesales "Fine-Tuning", B2B, BtoB


Training for outbound and inbound:

 
Sales lead generation and qualification, B2B, BtoB

Sales lead development and nurturing, B to B, BtoB

Executive-level contacts

Appointment-setting for field sales and channel partners

Telesales, B2B, BtoB, B to B, B-to-B

Up-selling and cross-selling

Seminars, webinars, and keynote speeches on these topics


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