Business To Business By Phone
homecontactclient listlinks Hello! I'm Michael A. Brown in Austin, Texas USA, the Business to Business By Phone Expert
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Crain's BtoB magazine Who's Who in B-to-B 2006. "Brown has been helping business marketers find, land and keep customers for almost 20 years." 1-800-373-3966
WELCOME TO BUSINESS BY BUSINESS BY PHONE®


What I do

Advise and train your marketing and sales groups to use the phone effectively to find, land, and keep customers, and grow your business.

Favorably differentiate your phone approach and conduct from consumer “telemarketing” and from your competitors.

Help you build and ramp-up your in-house phone team, or recommend the best outsourced call centers to conduct telemarketing and telesales for you

“Fine-Tune” your phone operations, steering you away from the money-pits and toward profitable best practices

I RECOMMEND


Good web sites of good publications: www.directmag.com and www.btobonline.com

TIP OF THE WEEK


As you plan your outbound calls, answer these questions: Where do I want to take it? How do I want to leave it? What are my good, better, best alternates?

 
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CONTACT US

Your independent, top-flight business telemarketing \ telesales consultant and trainer is right here! Call 800-373-3966 or

e-mail michael@michaelabrown.net


My services include:


Telemarketing and telesales consulting, B2B, BtoB

Telemarketing and telesales training, B-to-B, B to B

Telemarketing and telesales campaign design and implementation, BtoB, B2B

Telemarketing and telesales recruiting and hiring assistance for in-house, BtoB, B2B

Telemarketing and telesales outsource evaluation and recommendations, B2B, BtoB

Telemarketing and telesales script and call guide development, B-to-B, B to B

Telemarketing and telesales "Fine-Tuning", B2B, BtoB


Training for outbound and inbound:

 
Sales lead generation and qualification, B2B, BtoB

Sales lead development and nurturing, B to B, BtoB

Executive-level contacts

Appointment-setting for field sales and channel partners

Telesales, B2B, BtoB, B to B, B-to-B

Up-selling and cross-selling

Seminars, webinars, and keynote speeches on these topics


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